Terms and Conditions

RETAINER

• A non-refundable retainer fee of $25 is required to secure your appointment. The remaining balance is due on the day of service.
• Appointments must be booked at least 24 hours in advance.
• Accepted payment methods include Cash, Zelle, Apple Pay, and Credit/Debit (processing fees may apply).

CANCELLATION & RESCHEDULING

• Cancellations must be made at least 24 hours prior to your scheduled appointment to avoid a cancellation fee.
• Appointments canceled with less than 24 hours’ notice will incur a $25 cancellation fee.

LATE POLICY

• A 10-minute grace period is provided. After this time, a $10 late fee will be applied.
• Clients arriving more than 15 minutes  late will result in appointment cancellation and considered a no show. 
• No-show will result in forfeiture of the retainer and may require full payment prior to booking future services.

NO-SHOW POLICY

• No-shows will forfeit their retainer and will be required to pay in full prior to booking any future services.

NO ADDITIONAL GUESTS POLICY

• For the safety, privacy, and comfort of all clients, no additional guests are permitted during appointments unless they are receiving a scheduled service.
• This policy ensures a calm, professional, and hygienic environment.

Exceptions:

• A parent or legal guardian accompanying a minor
• A caregiver assisting a client

Unauthorized guests may result in the appointment being shortened, rescheduled, or canceled without refund.

CLIENT PREPARATION

• Clients must arrive with a clean, makeup-free face.
• All unwanted facial hair must be removed prior to appointment.
• Any known allergies, sensitivities, or skin conditions must be disclosed at the time of booking.

SERVICE GUARANTEE

• I am committed to providing a flawless and personalized experience.
• Any concerns should be communicated during or immediately following the appointment so they may be addressed promptly.

PHOTOS & SOCIAL MEDIA

• With client permission, photos and/or videos may be taken for promotional and marketing purposes, including social media.

WEDDINGS

RETAINER & PAYMENT

• A 50% non-refundable retainer is required to secure your wedding date.
• The remaining balance is due 7 days prior to the wedding date.

TRAVEL & ADDITIONAL FEES

• Travel fees apply to locations outside the Birmingham metropolitan area.
• An early morning fee of $15 applies to services beginning before 8:00 AM.
• Any applicable parking fees are the responsibility of the client.

CANCELLATION & REFUND POLICY

• The retainer is non-refundable and secures your wedding date.
• If the client cancels within 7 days of the wedding, 100% of the remaining balance is due.
• If the artist must cancel due to an emergency, a full refund will be issued, or a qualified replacement artist will be provided when possible.

TRIAL MAKEUP POLICY

• Makeup trials must be scheduled at least 8 weeks prior to the wedding date.
• Trial location: 105 Vulcan Road, Suite 315, Birmingham, AL 35209.

CLIENT RESPONSIBILITIES

• Clients must arrive with a clean face for makeup application.
• All skin conditions, allergies, or sensitivities must be disclosed prior to services.
• The client is responsible for ensuring that all parties receiving services arrive on time.

LIABILITY WAIVER

• The artist is not responsible for allergic reactions or skin irritations caused by makeup products.
• While professional sanitation standards are upheld, clients acknowledge that makeup application is performed at their own risk.

FORCE MAJEURE

• In the event of unforeseen circumstances (including natural disasters, illness, or emergencies) preventing the artist from fulfilling services, every effort will be made to secure a replacement artist or issue a full refund.

BY SCHEDULING YOUR APPOINTMENT, YOU ACKNOWLEDGE AND AGREE TO ALL TERMS AND POLICIES LISTED ABOVE.